Welcome to DXing! These Terms and Conditions govern the use of our voice call services. By using DXing's voice call services, you agree to comply with the terms set forth below. Please read them carefully.

1. Acceptance of Terms

By accessing or using DXing’s voice call services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

2. Service Description

DXing provides voice call services that allow users to make calls via their registered accounts through the platform. The service is intended for business communications, marketing, and customer support purposes.

3. User Responsibilities

• Accurate Information: You must provide accurate and up-to-date information during registration and maintain the confidentiality of your account credentials.
• Compliance with Laws: Users must comply with all applicable laws and regulations when using DXing’s voice call services, including those related to privacy, communication, and telemarketing.
• Prohibited Use: You may not use the service for illegal, abusive, or fraudulent purposes, including but not limited to:
  • Harassment or spamming
  • Impersonation or misleading identity
  • Unauthorized commercial or bulk communication

4. Call Quality and Availability

DXing strives to provide reliable and high-quality voice call services. However, we do not guarantee uninterrupted or error-free communication. Call quality may vary depending on network conditions, internet connectivity, and third-party service providers.

5. Fair Usage Policy

• Call Limits: DXing may impose limits on the number of voice calls made or their duration to ensure fair usage of the service. Excessive usage that impacts service quality for other users may result in service limitations or suspension.
• Fraud Detection: Any suspicious activity or misuse of the service for fraudulent purposes will lead to immediate termination of the account and potential legal action.

6. Billing and Payments

• Service Fees: Voice call services are billed based on usage or subscription plans. Fees and payment terms are outlined in your service agreement or plan.
• Payment Terms: Payments for voice call services must be made according to the billing cycle specified in your agreement. Failure to make timely payments may result in suspension or termination of services.

7. Data Privacy and Security

DXing respects your privacy and is committed to protecting your personal data. Our Privacy Policy outlines how we collect, store, and process your information.

• Call Recording: Some voice calls may be recorded for quality assurance and legal compliance purposes. Users will be notified if a call is being recorded.
• Data Security: DXing takes reasonable measures to protect the security of your data, but cannot guarantee complete security due to the nature of digital communications.

8. Termination and Suspension

DXing reserves the right to suspend or terminate your access to the voice call services at any time, with or without notice, for any of the following reasons:

• Breach of these Terms and Conditions
• Non-payment of service fees
• Violation of applicable laws or misuse of the service
• Fraudulent or suspicious activity

9. Limitation of Liability

To the maximum extent permitted by law, DXing shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the voice call services, including but not limited to:

• Loss of data
• Call failures or disruptions
• Unauthorized access to your account

10. Indemnification

You agree to indemnify and hold DXing harmless from any claims, damages, losses, or expenses, including legal fees, arising out of your use of the voice call services or your violation of these Terms and Conditions.

11. Changes to Terms and Conditions

DXing reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of the voice call services constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, Kerala. Any disputes arising out of or relating to these terms shall be resolved through arbitration or court proceedings in Ernakulam- Kerala.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DXing Customer Support
Email: support@dxing.in
Phone: +91 9895 101243